FAQ

Frequently asked questions

In simple terms how does it work

The Scale Miser uses modern technology to create an electrical field that changes the shape and behaviour of scale forming calcium. This action stops further build up of scale and as the solubility of the water is increased, existing scale will be progressively reduced.
Does it really work?

Yes this product does work; this is a tried and tested way of reducing scale, this method of scale reduction is used in most modern homes.

How can I tell if it's working? - What to look for:

- In around 4 to 6 weeks you should notice:
- The softening of scale around the basins
- Scale flaking away from the kettle element and shower rose
- Water often feels silkier
- Water feeling hotter, improved performance of washing machines and dishwashers.
- Reduction in use of soap, soap powder, shampoo, detergents and cleaners. - Easier cleaning of surfaces, especially baths, basins and sinks

Does it affect the drinking water?

Water remains chemically unchanged, retaining the beneficial minerals and tastes the same so you do not need a separate drinking tap.


Where does the scale that is reduced go?

As the scale does not stick to pipe work and appliances it all goes down the plug and leaves the house with the water.

Can I fit the unit?

As no plumbing is involved most customers fit the unit themselves and it should take no more than 30 minutes, or you can use a local handy man or electrician.

Does it require any maintenance?

Once installed the unit will require no maintenance at all, for It's expected life span is 10 years or more.

How much does it cost to run?

The units costs about £2.50 a year in electricity.

What pipe material is suitable?

The unit can be fitted on copper, plastic, steel and lead pipes. It works on painted or unpainted pipe or pipes with condensation if you have lagged pipe reduce the lagging, fit the coil and lag on the top of the coil.

Where should the unit be fitted?

The ideal place is on the rising main so all the water that enters the house is treated. But if necessary it can be fitted further up the system.

How much pipe is needed for installation?

To fit the unit you require 10 cm of straight pipe. This can be horizontal, vertical or diagonal pipe.
What if it does not work?

We can normally solve most problems.

Will the scale that is reduced block pipes?

No, the calcium is gradually dissolved back into solution.

Will it cause leaks?

No.

Is the Scale Miser suitable for all types of water systems?

Scale Miser 1 is suitable for single Flats and small to large houses, It is not suitable for large Commercial facilities such as a Hotel as there is a much higher amount of water to be treated.